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Import guides · Singapore

How SlayDots group buys work: deposit, target and refunds

A factory will not make one unit. A group buy lets several businesses order together so the total reaches the factory's minimum. This guide explains each step in plain words, including the parts that cost you money if you miss them.

Facts last checked 25 October 2026

The idea in one minute

Factories set a minimum order quantity, called the MOQ. A group buy (we call it a pool) lets you commit to a smaller quantity while other businesses commit to the rest. You buy from BUNBUN LABS LIMITED, the seller on every order. You do not buy from the other members and you do not buy from the factory.

  • You need a business account to join.
  • Each pool page shows one product version, one branding mode (neutral or own brand), a target of 110 to 120% of the MOQ, tier prices and a deadline two to four weeks away.
  • Buyers from Malaysia, Singapore, the UK and the Netherlands can be in the same pool where the product may be sold. Each gets their own shipment to their own address.
  • If a product has no group buy, you can ask for one.

Joining: the deposit

Choose your quantity, then either pay a 30% deposit or pay 100% upfront. Joining is a confirmed checkout and a binding order for your quantity, but you may still leave until the pool fills. What you pay is the goods price only: the tier price for your quantity. The page also shows an estimate of shipping, import duty and import taxes, which you do not pay when you join.

Pool money is kept in a separate wallet, is not spent until the pool fills, and the factory order is placed only after all balances are in.

Tier prices fall as more units are committed in total, across all countries. The tier is set when the pool closes, and everyone pays the final tier price in their own currency, so you never pay more than the price you saw when you joined. If you paid 100% upfront and the final tier is lower, the difference is refunded within 14 days after the pool fills.

The target: filled or missed

When the pool reaches its target it fills and closes, the tier price is fixed and balance invoices go out. Your balance is the rest of your goods price after the deposit, which is 70% for a 30% deposit at an unchanged tier. It is due within 5 days after the pool fills, by bank transfer.

If the deadline passes without the target, we choose one of three things and tell you by WhatsApp or email:

  1. Extend once, for up to seven days. While the extension runs, anyone can leave with a full refund.
  2. Take the remaining units ourselves. We do this only for neutral products we can resell. The pool then fills.
  3. Cancel the pool and refund every deposit and any logo set-up fee in full.

Leaving and refunds

  • Until the pool reaches its target, including during an extension, you may leave and get everything you paid back in full.
  • Once the pool fills, you cannot leave. Your order is binding and you must pay the balance.
  • Refunds are paid within 14 days of the day they become due, to the original payment method: a card goes back to the same card, a transfer to the account it came from.
  • To leave, message us by WhatsApp or email. If the pool fills before we receive your message, you can no longer leave.

What is billed later: shipping, duty and tax

When your goods reach our hub in China, we send a shipping invoice for shipping, import duty and import taxes, due within 7 days. It charges the actual cost for the mode you chose, sea or air. The estimate you saw is not a cap. Each buyer can choose a different mode, and we ask you before invoicing if you have not chosen.

Worked example from the rules. All numbers are made up. This is not a real product or price.
StepWhenAmount
Deposit (30%) on 50 units at 20.00When you join300.00
Balance (70%)Invoiced when the pool fills, due in 5 days700.00
Estimated shipping, duty and tax (not paid at joining)Invoiced at actual cost at our hub125.00 estimated
Leave before the pool fillsWithin 14 days300.00 refunded
Do not pay the balance in timeAfter 5 daysDeposit kept, nothing further owed

Frequently asked questions

How big is the deposit in a SlayDots group buy?
You can pay a 30% deposit when you join, or pay 100% upfront. The balance of 70% is due within 5 days after the pool fills.
Can I get my money back?
Yes, in full, until the pool reaches its target. After it fills you cannot leave. Refunds are paid to the original payment method within 14 days.
What happens if the pool misses its target?
We extend once for up to seven days, take the remaining units ourselves if the product is neutral and resellable, or cancel and refund everyone in full.
What do I pay besides the goods price?
Shipping, import duty and import taxes, invoiced at actual cost when the goods reach our hub. The estimate on the page is not a cap.
What if I miss the balance deadline?
We keep your deposit to cover the committed order. You owe nothing further for those units and your slot goes to the waitlist.

Sources

General information for businesses, not legal, tax or customs advice. Check current rules with Customs, the regulator or a licensed agent before you order. Prices for some products are shown only to verified businesses.